Shipping Policy

🚚 VOICI Shipping Policy
📦 Order Processing
All orders are processed within 1–2 business days (excluding Sundays & public holidays).
Once your order is shipped, you will receive a confirmation via SMS/Email with tracking details.

🚀 Shipping Timelines
Metro Cities: 1–2 business days
Other Cities/Towns: 2–5 business days
Remote Areas: 5–10 business days
Delivery timelines may vary due to unforeseen circumstances such as weather conditions, courier delays, or high order volume.

💸 Shipping Charges
Free Shipping on orders above ₹499
Cash on Delivery (COD): Additional ₹50 charge
Shipping charges will be calculated at checkout.

🌍 Shipping Coverage
We currently ship across Pan India.
International shipping is not available at the moment (can be updated later if needed).
📍 Order Tracking
Once shipped, tracking details will be shared via email/SMS.
Customers can track their order in real-time using the courier partner link.
🚫 Shipping Restrictions
Orders cannot be delivered to P.O. Boxes or restricted locations
Delivery may not be available in certain remote areas

📦 Delays & Exceptions
While we strive for timely delivery, VOICI is not responsible for delays caused by:
Natural disasters
Courier issues
Government restrictions
We will always keep you informed in case of delays.

📭 Damaged / Lost Packages
If your order arrives damaged or is lost in transit:
Please contact us within 48 hours of delivery
Share photos/videos as proof
We will arrange a replacement or refund after verification
❗ Incorrect Address / Failed Delivery
Ensure correct shipping details while placing the order
Re-delivery may incur additional charges if the address is incorrect
📞 Customer Support
For any shipping-related queries, contact us at:
📧 info@voicifrance.com
📱 +91-7703977433